faq

FAQ

Below you’ll find answers to some of our most frequently asked questions. If you don’t see what you’re looking for, feel free to call or email us. We’ll do our best to respond as quickly as possible.

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What do I need to open a Ridgewood Savings Bank Account?

To open your account we’ll need basic contact information, photo I.D., Social Security number, a New York State address and the minimum deposit for the account you’re opening.

How do I reorder checks?

Reordering new checks is safe and easy when you do it online. Just click on the link below and you're on your way.

Reorder checks

What’s my routing number?

Ridgewood Savings Bank's routing number is 226071033.

How can I set up direct deposit?

To set up direct deposit, speak with your HR representative and provide him or her with the following information:

1.) Routing number: 226071033
2.) Checking account number
3.) A voided check

HOW CAN I GIVE FEEDBACK OR REPORT A CONCERN RELATED TO MY ACCOUNT OR EXPERIENCE AT RIDGEWOOD SAVINGS BANK?

We are always looking for ways to improve our services. Please send us your questions, comments, or concerns using the link below.

Send feedback

How can I report suspicious or fraudulent account activity?

The safety of your account is our top priority. If you notice fraudulent or suspicious account activity, contact your branch immediately.

How do I report a lost or stolen card?

To report a lost or stolen Ridgewood Debit MasterCard®:

  • Immediately call (800) 472-3272, 24 hours a day, seven days a week.
  • Call or visit your local Ridgewood branch.

To report a lost or stolen Ridgewood ATM card:

  • Immediately call the telephone-banking operator at (877) 690-0784, Monday–Friday, 7 AM–7 PM, Saturday 9 AM–3 PM.
  • Call or visit your local Ridgewood branch.