Personal Banking

Can I do all my banking with Ridgewood Savings Bank?
Yes! Thanks to the convenience of Direct Deposit, Telephone Banking, ATM's and On-Line Banking, everyday banking activities can be on your own time. Also, our branches are open for extended hours to meet the needs of our customers.

Can I open an account if I don't live in the Unites States? What if I live in the United States but am not a citizen yet?
At this time, we only accept applications from persons residing within the United States with valid U.S tax identification numbers (Social Security Numbers). If you have questions, stop in at any of our locations.

Are my deposit accounts FDIC insured?
YES! Each individual customer is insured by the FDIC up to $100,000.00 per account ownership category. Visit the FDIC Web Site for more information on FDIC insured accounts.

Can I get information about my account by phone?
Yes! Account information is available with our Customer Service Representatives during business hours at any of our offices or ask about our Voice Response System for automated account information 24 hours a day.

What is the difference between the Current Balance and the Available Balance for my deposit account?
The Current Balance is the actual amount of money in your account, subject to collection of all deposits. The Available Balance is the amount of money you can currently access to pay checks, make transfers and complete other banking transactions. The Available Balance, if different than the Current Balance, may include a Checking Line of Credit Account, a Debit MasterCard® transaction or reflect checks that were deposited to or cashed against your account that have not yet been collected.

How do I set up Direct Deposit of my payroll check?
After your checking application has been approved, you will receive our routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.

How do I set up Direct Deposit of my Social Security check?
After you open a checking account, you will receive our routing and transit number and your account number. Simply contact us, and have your Social Security Number and account information available to set up your direct deposit right over the phone.

How can I make deposits to my account?
You can make deposits at any Ridgewood Savings Bank branch, at Ridgewood ATM's or by using our Bank-by-Mail. You can also take advantage of Direct Deposit, which will allow for electronic deposits directly to your account.

How do I open a Ridgewood Savings Bank Checking account?
It's simple. Visit any Ridgewood Savings Bank branch. Find a location nearest you.

Is interest paid on my checking account?
It can be! If you want a checking account that pays interest, take a look at our Checking with Interest Account.

Will my cancelled checks be returned to me?
It's up to you. You can have your checks returned to you each month or receive an image statement by becoming an online banking customer.

What is my routing number?
Your routing number is the first set of nine numbers you see printed at the bottom of your checks. A symbol or space sometimes separates it from the remaining printed numbers. Financial Institutions use routing numbers to accelerate the transfer of funds. When you set up direct deposits, automatic payments, wire transfers, etc., you are usually asked to provide your routing number.

Are wire transfers possible to and from my checking account?
Yes! Funds can be transferred to and from accounts by wire transfer or via ACH (Automatic Clearing House) debits or credits.

What is the advantage of a CD over a Savings account?
Certificate of Deposit accounts normally offer a higher interest rate than savings accounts, and they provide a guaranteed rate for a specific term.

Can I arrange for a specific dollar amount to be deposited automatically into my savings account?
With our Automatic Transfer feature you can arrange for funds to be transferred automatically from your Ridgewood Checking to your Ridgewood Statement Savings Account. Just tell us when, which account and how much.

Why should I consider opening an IRA?
Because of the power of tax-deferred compounded growth, you are much better off starting to save and invest as soon as possible. An IRA is one of the simplest, most effective ways to save for retirement. Consult your tax advisor.

Which retirement plan is best for me?
Determining which plan makes the most sense for you depends on your income, marital status, age, and financial goals. Contact our retirement plan specialists at (877) 417 - 6547.

Can I transfer my IRA at another financial institution to Ridgewood Savings Bank?
Yes, consolidating your IRA's at one institution is a great way to simplify record keeping and to save on fees. Contact our retirement plan specialists at (877) 417 - 6547.