Should you be impacted by COVID-19 and need our support, we’re here to help.
For Eligible Mortgage Customers:
A range of hardship programs are available through our service provider, Cenlar FSB. Customer service representatives are available by phone to discuss your options.
Monday–Friday 8:30 AM–8:00 PM (EST)
Saturday 8:30 AM–5:00 PM (EST)
For Ridgewood Credit Card Customers:
Effective April 3, 2020, we will temporarily waive late fees on missed payments due on or before July 31, 2020.
Hardship programs are also available through our Card Member Services provider. Customer service representatives are available by phone, to discuss your options.
24 hours a day, seven days a week
Beware of scams:
Beware of scams that the Federal Trade Commission (FTC) is warning consumers about, as criminals may utilize Coronavirus fears to perpetrate fraudulent or identity theft related activities. Remember that Ridgewood Savings Bank will never call, text or email you to ask for your banking information.
For additional information about COVID-19, get the latest report from the Centers for Disease Control at cdc.gov or your local health department website.
We will continue to monitor the situation and evaluate additional measures to support our customers and communities as the needs arise. Please continue to check our website for updated information.
*Restrictions and limits may apply. Offer subject to change without notice.