Disclosure
Online Security

COVID-19 Branch Status and Hours

To schedule an appointment for account openings or maintenance, consultations, and access to safe deposit boxes please call your local branch or CLICK HERE and let us know the branch you would like to visit. We recommend calling your local branch prior to visiting, as they may be able to assist you remotely.

 

Queens

Bronx

Brooklyn

Manhattan

Nassau

Suffolk

Westchester

 

Please see the chart below to find out the steps we have taken to protect you and our staff members. We offer different ways of banking to service all of our customers during this difficult time.

Appointment Only Banking - available at select locations:
To schedule an appointment, please call the branch you are interested in visiting that offers Appointment Banking. For the safety of our employees and customers, "Appointment Only" Banking is limited to those locations with protective glass. We apologize for the inconvenience. Please do not visit the branch in person until you have confirmed availability.

 

FAQs ON HOW YOU CAN CONTINUE TO DO YOUR BANKING 

How do I gain access to my safe deposit box?

Call your local branch. Access will be limited to appointment only.

How do I establish Online and Mobile banking?

Click here to sign up for both online and mobile banking services.

How do I set up Telephone Banking?

Call 718-240-4800 and select option 1 or call directly at (877) 690-0784.

How do I use Secure Chat?

Log in to online or mobile banking.

How do I make an appointment?

Call the number of the "*Appointment Banking Available" location listed below to set up an appointment.

Can I open any type of account online?

All accounts can be opened with the exception of Business Accounts, IRA, Passbook or Kids Club.

Are Coinstar/Coinstream coin-counting machines available?

Access to Coinstar/Coinstream coin-counting machines will be suspended at all branch locations until further notice.

What type of loan can I apply for online?

No-Fee Personal LoanMortgage or HELOC

 

Banking Services and Hours of Operation:

Banking Service

Hours of Operation

Customer Contact Center (718) 240-4778

Monday - Friday: 8AM - 7PM, Saturday: 8AM - 3PM

Walk-up and drive-up service hours where available

Monday - Friday: 9AM - 5PM, Saturday: 7AM - 1PM

Teller Banking service hours where available

Monday, Tuesday, Wednesday, Friday: 9AM - 3PM, Thursday: 9AM - 5PM, Saturday: 8:30AM - 12PM

Mobile, Online and Telephone Banking

Available 24/7

ATM Services

Available 24/7

Different ways you can bank with us

  24/7 Online and Mobile Banking Visit Website 24/7 ATM Contact Center (718) 240-4778 Call your local branch 24/7 Telephone Banking Secure Chat Teller Window, Drive-thru and Walk-up Appointment Only Banking
Deposit cash     Yes         Yes  
Deposit check Yes   Yes         Yes  
Withdraw cash     Yes         Yes  
Check balance Yes   Yes     Yes Yes Yes  
Transfer funds Yes   Yes     Yes   Yes  
Establish Direct Deposit Yes         Yes   Yes  
CD renewal Yes       Yes       Yes
Open/Close an account Yes               Yes
Order a new debit card Yes     Yes Yes Yes Yes   Yes

Report a card lost or stolen

Yes     Yes Yes Yes Yes Yes  
Report fraudulent activities on your account Yes     Yes Yes Yes Yes Yes  
Apply for a personal loan   Yes              
Apply for a credit card   Yes              
Apply for a mortgage   Yes              
Ask a question Yes Yes   Yes Yes   Yes Yes  

Branch Status Queens:

Branch

Hours of Operation

Main Office Ridgewood
71-02 Forest Avenue

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
Walk-Up and Drive-Up: Mon - Fri: 8AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Astoria
43-14 Ditmars Blvd.

*Appointment Banking Available

Walk-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Bayside
208-24 Cross Island Pkwy.

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

Breezy Point
202-16 Rockaway Point Blvd.

*Appointment Banking Available

Walk-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Forest Hills
107-55 Queens Blvd.

*Appointment Banking Available

Walk-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Glendale
65-01 Myrtle Avenue

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

Grand Avenue
74-25 Grand Avenue

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
Walk-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Hollis
205-11 Hillside Avenue

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
Walk-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Laurelton
230-22 Merrick Blvd.

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
Walk-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Whitestone
25-29 Parsons Blvd.

*Appointment Banking Available

Walk-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Branch Status Bronx:

Branch

Hours of Operation

Allerton Avenue
711 Allerton Avenue

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

Crosby Avenue
1745 Crosby Avenue

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

Gun Hill Road
1770 East Gun Hill Road

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

Jerome Avenue
3445 Jerome Avenue

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

Morris Park
1134 Morris Park Avenue

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

Sedgwick Avenue
3899 Sedgwick Avenue 

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

White Plains Road
3824 White Plains Road

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

Branch Status Brooklyn:

Branch

Hours of Operation

Bay Ridge
8522 3rd Avenue

*Appointment Banking Available

Walk-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Bensonhurst
7124 18th Avenue

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

Cobble Hill
244 Court Street

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

Clinton Hill
1035 Fulton Street

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

Dyker Heights
7020 13th Avenue

*Appointment Banking Available

Walk-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Sheepshead Bay
2520 East 17th Street

*Appointment Banking Available

Walk-Up and Drive-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Branch Status Manhattan:

Branch

Hours of Operation

73rd Street
1404 2nd Avenue

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

Yorkville
1646 1st Avenue

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
Walk-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Branch Status Nassau:

Branch

Hours of Operation

Baldwin Harbor
835 Atlantic Avenue

*Appointment Banking Available

Drive-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Bellmore
2080 Bellmore Avenue

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
Drive-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Franklin Square
1010 Hempstead Turnpike

*Appointment Banking Available

Walk-Up and Drive-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Garden City Park
2435 Jericho Turnpike

*Appointment Banking Available

Walk-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Hicksville
220 Old Country Road

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

Hicksville Drive-Up
169 Old Country Road

*Appointment Banking Available

Drive-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM

Plainview
1125 Old Country Road

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7

Branch Status Suffolk:

Branch

Hours of Operation

Lindenhurst
317 S. Wellwood Avenue

*Appointment Banking Available

Drive-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

West Babylon
50 Farmingdale Road/Route 109

*Appointment Banking Available

Drive-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Branch Status Westchester:

Branch

Hours of Operation

New Rochelle
382 Pelham Road

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
Drive-Up: Mon - Fri: 9AM - 5PM, Sat: 7AM - 1PM
ATM Available: 24/7

Yonkers
670 McLean Avenue

*Appointment Banking Available

Teller Window: Mon - Wed, Fri: 9AM - 3PM, Thurs 9AM - 5PM, Sat: 8:30AM - 12PM
ATM Available: 24/7