TO OUR VALUED CUSTOMERS
We would like to thank our valued customers for your continued support and understanding during this unprecedented time. Our hearts go out to all those whose lives have been impacted by this crisis.
As the world evolves to respond to the COVID-19 pandemic, Ridgewood Savings Bank stays true to its roots by continuing to focus on our employees, customers and the communities we serve. As we look for ways to support you, we will share information about how being an essential business impacts supporting the needs of our customers as well as the needs of our staff.
We have reduced our hours of operation and therefore, our employees have more time to spend with their families. While at work, we provided employees with hand sanitizers, masks and gloves. Whenever possible, we have provided staff with the ability to work from home.
In addition to implementing a range of credit card, loan and mortgage hardship programs, we are waiving Ridgewood ATM/Debit card and overdraft fees along with early CD withdrawal penalties until further notice. For those that own a Small Business, we are participating in the Paycheck Protection Program. Through our Call Center and our Digital, Online and Mobile Banking platforms, we are able to handle many of your banking needs from the comfort of your home.
We have reached out to local hospitals and nursing homes to provide them with masks and devices for their patients to communicate with their loved ones. Monetary donations have been dispersed to local first responders as well. We will continue to look for ways to offer support in this time where much is needed.
I would like to thank those that work so hard to meet the needs of our customers each and every day. Being a part of the Ridgewood Family during this unprecedented time has revealed that even in the worst of times, we see the best in our team. We are all grateful to the essential workers and front line staff that support the communities we serve.
The Ridgewood Family will continue to provide our customers with the same great service that you have come to expect from us for the past 100 years.
Be well, stay safe.
Chairman, President & CEO