Dear Valued Ridgewood Savings Bank Customers and Community Members
December 2024
As 2024 draws to a close, I thought it a good time to reflect on the achievements of the past year and look forward with optimism to what 2025 holds. Most important, it is with heartfelt gratitude that I thank you for your continued loyalty and trust in Ridgewood Savings Bank. It is our honor and privilege to serve you. We remain steadfast in our commitment to you to provide exceptional customer service and innovative financial solutions.
During the past year, we made significant strides in enhancing how we connect with and support our customers. Your feedback is invaluable, so we expanded the ways you can continue to share it—whether online through our website or in person at our branches. These enhancements will ensure that your voice guides our efforts to serve you better every day.
We also received meaningful recognition in 2024, being named one of “America’s Best Regional Banks” by both Newsweek and Bankrate®, as well as a “Best Bank” by Money Magazine. These accolades are a testament to our team’s dedication to excellence and your unwavering support.
All our interest-bearing accounts come with competitive interest rates and all student accounts come with flexible withdrawal options to ensure students have easy access to their funds when needed. We believe that by proactively saving early on, you can better plan and provide the best opportunities for your children.
Our “Count on Us” campaign illustrates our deep dedication to customer service. Combining time-honored values and modern solutions, we strive to offer seamless online access while maintaining the personalized service you’ve come to expect at our branches.
We also introduced new tools such as Early Pay and Credit Score, designed to give you more control and convenience in managing your finances. As a leader in promoting financial literacy, we proudly participated in programs like the American Banking Association’s “Teach Children to Save”, “Get Smart About Credit” and “Lights, Camera, Save!,” and hosted virtual homebuyer and fraud seminars to empower you with knowledge and resources.
As a longstanding member of the Queens community, we were honored to be featured in the new Monopoly Queens Edition, launched in October. This family-friendly game highlights our roots in the community while promoting financial literacy in a fun and engaging way.
We were also excited to celebrate the opening of our new state-of-the-art branch in New Rochelle, offering modern conveniences in a location designed to better serve our customers.
As we look to 2025, our goals remain clear: to continue innovating, listening, and growing in order to better serve you. Again, I want to thank you for allowing us to be a part of your financial journey. We are excited for the opportunities ahead and look forward to serving you with the same dedication and care that has been our hallmark for more than a century.
Wishing you a joyful holiday season and a prosperous New Year.
Warm regards,
Leonard Stekol
Chairman, President & CEO