Customer Contact Center:

(718) 240-4778

Monday - Friday: 7AM - 7PM

Saturday - Sunday: 8AM - 2PM

 

Telephone Banking: (877) 690-0784 

 

Schedule an appointment:

Appointment banking is the best way to access our Customer Service Representatives for account openings or maintenance, consultations, access to safe deposit boxes, or other related activities. 

 SCHEDULE APPOINTMENT

 

To report a lost or stolen ATM Card, Credit Card or Debit Card:

• Ridgewood ATM/Debit MasterCard®: Immediately call (800) 472-3272, 24 hours a day, seven days a week.; or call, or visit your local Ridgewood branch.
• Ridgewood Credit MasterCard®: Immediately call (855) 401-4743, 24 hours a day, seven days a week.

 

Personal Loans: (833) 568-7899

Customer Service Representatives are available:

Monday - Friday: 9:00AM - 9:00PM (ET), Saturday: 10:00AM - 7:00PM (ET)

Log in to view your loan at https://ridgewoodbank.upstart.com/login

 

Mortgage Servicing: (855) 752-8461

Customer Service Representatives are available:

Monday - Friday: 8:30AM - 8:00PM, Saturday: 8:30AM - 5:00PM

Automated loan information is available 24 hours a day, 7 days a week

 

Lending: (866) RSB - 4111

 

Report a suspicious communication:

• If you think you’ve received a suspicious email or text message claiming to be from Ridgewood Savings Bank, forward it to [email protected] so we can investigate it for you.
• If you doubt the validity of a Ridgewood Savings Bank telephone call, email, or text message that you received, or if you think you may have already responded to a phishing scam, please contact your branch immediately.