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contact information

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Banking Customer Service: (718) 240-4800

Telephone Banking: (800) 250-4832

Online and Mobile Banking: (718) 240-4778

Monday - Friday: 7AM - 7PM, Saturday: 8:30AM - 3PM

To report a lost or stolen Ridgewood Debit MasterCard®:

  • Immediately call (800) 472-3272, 24 hours a day, seven days a week.
  • Call or visit your local Ridgewood branch.

To report a lost or stolen Ridgewood ATM card:

  • Immediately call the telephone-banking operator at (877) 690-0784, Monday–Friday, 7 AM–7 PM, Saturday 9 AM–3 PM.
  • Call or visit your local Ridgewood branch.

Mortgage Servicing: (855) 752-8461

Customer Service Representatives are available:

Monday - Friday: 8:30AM - 8:00PM (EST), Saturday: 8:30AM - 5:00PM (EST)

Automated loan information is available 24 hours a day, 7 days a week

Lending: (866) RSB - 4111

Report a suspicious email:

  • If you think you’ve received a suspicious email claiming to be from Ridgewood Savings Bank forward it to abuse@ridgewoodbank.com so we can investigate it for you.
  • If you doubt the validity of a Ridgewood Savings Bank telephone call or email that you received or if you think you may have already responded to a phishing scam, please contact your branch immediately.
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