Cybersecurity Month: 8 Smart Tips for Ridgewood Online & Mobile Banking Users

October 10, 2025

At Ridgewood Savings Bank, your security is our top priority. While cybersecurity threats can be a concern when using online or mobile banking, there are simple and powerful steps you can take to help protect your financial information.

Here are eight ways to help you bank confidently and securely—whether you’re at home or on the go.

1. Use a Strong Password – and Keep It Secret

A strong password is your first line of defense. For Ridgewood Online and Mobile Banking, create a unique password that:

• Uses at least 8 characters (12 or more is even better)
• Includes numbers, symbols, and both uppercase and lowercase letters
• Avoids personal details like birthdays or family names
• Isn’t reused on other sites or apps

If you suspect your password has been compromised, change it immediately and don’t reuse old ones.

2. Always Use a Secure Internet Connection

Before logging in to your Ridgewood account, check that the web address begins with https://, which indicates a secure, encrypted site.
Avoid using public Wi-Fi networks for any banking activity—they’re often less secure than private, password-protected ones.

3. Verify Who You’re Communicating With

Fraudsters often pose as bank representatives. If someone contacts you unexpectedly claiming to be from Ridgewood Savings Bank, do not share your personal or account information.

Instead, contact Ridgewood directly at (718) 240-4778 to verify their identity. Never use contact information provided by the person who reached out.

4. Download Only from Trusted Sources

Protect your personal information by downloading the Ridgewood Savings Bank Mobile App only from trusted sources such as the Apple App Store, Google Play, or via a direct link on our website.

Double-check that the app name and logo match ours before logging in.

5. Use Ridgewood’s Built-In Security Features

Take advantage of Ridgewood’s secure login tools:

• Multifactor Authentication (MFA): Adds an extra step, like entering a verification code sent via text or email.
• Biometric Authentication: Uses your fingerprint or face to confirm your identity.

These features provide stronger protection for your accounts and help prevent unauthorized access.

6. Regularly Monitor Your Accounts

It’s a good habit to review your Ridgewood account activity frequently using Online or Mobile Banking.
If you see any unusual or unauthorized transactions, report them right away. Quick action can help prevent further fraud.

7. Don’t Forget to Log Out

After completing your banking session, always log out—especially if you’re using a shared device.

Even on your own phone or tablet, logging out helps add an extra layer of security in case your device is ever lost or stolen.

8. Keep Your Devices Protected

Install trusted antivirus and anti-malware software on any device you use for banking, and update it regularly.
This helps guard against new cyber threats that could put your personal and financial data at risk.

Stay Safe and Secure with Ridgewood

Your security is a partnership—between you and Ridgewood Savings Bank.
By staying vigilant and following these simple steps, you can help protect your financial future while enjoying the convenience of digital banking.